This Privacy Policy explains how Leasd Group LLC ("leasd," "we," "us," or "our") collects, uses, shares, and protects information when you use our website, web applications, mobile app, and related services (collectively, the "Services"). By using the Services, you agree to this Policy.
1. Who we are
leasd is a technology platform that connects renters with licensed real estate agents ("locators") and with apartment communities ("properties"). leasd is not itself a real estate broker. Brokerage services are provided by independently licensed Texas real estate agents who use the platform.
2. Information we collect
Information you provide
- Account information: name, email address, phone number, password, and (for agents and property managers) brokerage or company name and license details.
- Renter preferences: budget, desired location, bedroom count, move-in date, and similar search criteria you or your agent enter.
- Property information: for property managers, the listing details you submit, including pricing, availability, floor plans, photos, and contact information.
- Communications: messages, inquiries, tour requests, and feedback you send through the Services.
Information collected automatically
- Usage data: pages viewed, links and listings you interact with, reactions, and general activity within the Services.
- Device and log data: IP address, browser type, device identifiers, and timestamps.
- Cookies and similar technologies used to keep you signed in and improve the Services.
3. How we use information
- To operate, maintain, and improve the Services.
- To match renters with relevant properties and connect them with a licensed agent.
- To provide AI-assisted features — such as property matching, suggestions, and drafting messages or summaries — as described in Section 10.
- To share a renter's stated preferences and contact information with their agent and with properties the renter expresses interest in, so those parties can follow up.
- To process subscriptions and payments (for agents).
- To communicate with you about the Services, including service updates and support.
- To detect, prevent, and address fraud, abuse, and security issues.
- To comply with legal obligations.
4. How we share information
We share information only as needed to provide the Services:
- With your agent: if you are a renter, the licensed agent assisting you receives your preferences and contact details.
- With properties: when you express interest in a community (for example, by requesting a tour), we may share your name and contact information with that property so they can respond.
- With service providers: we use third parties for hosting, authentication, artificial intelligence, payment processing, email delivery, and analytics. These providers may process data on our behalf and are bound by contract to protect it and to use it only to provide services to us. Our key providers include Supabase (data hosting and authentication), Anthropic (AI processing), Stripe (payment processing), Resend (email delivery), and Netlify (web hosting).
- For legal reasons: we may disclose information if required by law or to protect rights, safety, or property.
- In a business transfer: if leasd is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
We do not sell your personal information.
5. Your choices
- You may access or update your account information by signing in or contacting us.
- You may request deletion of your account and associated personal information by emailing partners@leasdapp.com. Some information may be retained as required by law or for legitimate business purposes.
- You may opt out of non-essential communications at any time.
6. Data retention
We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. If an agent's subscription lapses, their account data is retained (not deleted) so it is available again upon renewal, unless deletion is requested.
7. Security
We take the security of your information — and your clients' information — seriously, and enforce protections at the database level, not only in the app:
- Encryption in transit and at rest. All data is transmitted over encrypted TLS connections and encrypted at rest (AES-256) on our cloud infrastructure.
- Per-account isolation. Client records are protected by row-level security: each agent can access only their own clients' information. No other agent — and no unauthenticated request — can access your data.
- No sensitive financial data stored. We do not store payment card numbers; all payments are processed by Stripe, a PCI-DSS Level 1 certified provider. We do not collect Social Security numbers.
- Least-privilege access. Administrative access to production data is limited and controlled.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information using industry-standard measures.
8. Children's privacy
The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Texas and U.S. privacy rights
Depending on your state of residence, you may have rights to access, correct, delete, or restrict the use of your personal information. Texas residents may have rights under the Texas Data Privacy and Security Act. To exercise any rights, contact us at partners@leasdapp.com.
10. Artificial intelligence and automated features
Some features of the Services use artificial intelligence and automated processing — for example, to help match renters with relevant properties, suggest properties, draft messages or summaries for agents, and power search. These features are designed to assist licensed agents and do not replace their professional judgment.
- Third-party AI provider. To provide these features, relevant information — such as property details and the renter preferences you or your agent enter — is processed by our AI provider, Anthropic, acting as a service provider on our behalf.
- No training on your data. Information you submit through the Services is not used to train the AI provider's models.
- Accuracy and human oversight. AI-generated matches, suggestions, and text may be incomplete or inaccurate. They are a starting point, not professional, legal, or financial advice, and a licensed agent remains responsible for decisions. Always verify pricing, availability, and any material details directly with the property.
You may contact us at partners@leasdapp.com with questions about how automated features use your information.
11. Changes to this Policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Your continued use of the Services after changes take effect constitutes acceptance.
12. Contact us
Leasd Group LLC
Dallas, Texas
partners@leasdapp.com